Crisis intervention specialists in Kentucky's 988 centers work 24/7 to answer calls, texts, and chats, providing
Kentuckians with compassionate care. The data provided below speaks to these efforts and represents calls,
texts, and chats received at Kentucky-based centers.
Over the past year...
of contacts were referred to direct mental health services.
of contacts were referred to other services such as homeless shelters, food banks, transportation services, Medicaid/KYNECT, and medical treatment facilities for non-mental health related care.
Kentucky 988's mission is to be there to provide a listening and understanding voice. In fact, of 988 contacts were resolved via phone, chat, or text in the past year. However, when that isn't enough, specialists work to connect individuals with mobile or first responders - but only when needed.
In the past year, of all 988 contacts resulted in an involuntary rescue due an inability to collaborate on a less invasive intervention to secure the person's immediate safety.
988 is here to serve all Kentuckians, regardless of background or crisis. Contacts are not asked or expected to provide demographic information, allowing the individual to share only what is comfortable. The data below represent the demographic information that has been voluntarily shared by contacts.
If you've utilized 988 and would be willing to fill out a short survey, we are gathering anonymous feedback
on Kentuckian's experiences with the 988 system for quality improvement purposes.
This survey takes less than five minutes, and you can access the link here:
The data presented here is for informational purposes only. While every effort has been made to ensure its accuracy and reliability, please note that the data may be subject to change or revision. For additional resources, please visit findmentalhealthnowky.org.
